Behavioral Targeting — RFID chips, Facebook and you

by Jon Donley on July 8, 2009

In a num­ber of mar­kets this sum­mer, the famil­iar multi-​nozzle self-​serve drink machines at fast food out­lets have been replaced by a shiny new device, the Coca Cola Freestyle.

The Freestyle has only one dis­pens­ing noz­zle, and more than a dozen drink fla­vor but­tons. Do-​it-​yourselfers are encour­aged to mix their own fla­vors. Many already do this on old-​style machines, but the Freestyle keeps track of the mixes, send­ing the “recipes” via Radio Fre­quency Iden­ti­fi­ca­tion (RFID) chips and WiFi to head­quar­ters for analysis.

The user-​created fla­vors can be prop­a­gated across a num­ber of machines for live field-​testing. New fla­vors from the com­pany can also be tested across one or more machines, giv­ing Coke the abil­ity to cre­ate and test new drinks in the real mar­ket, with live data, poten­tially shav­ing years off the time it nor­mally takes to develop and pro­duce a new prod­uct line.

RFID is only one of the new tech­nolo­gies and trends grow­ing in impor­tance as mar­keters work to get the biggest bang for the buck.

Read Part 3 of my Dig­i­tal Media Buzz series on behav­ioral tar­get­ing: “Tag, you’re it! RFID tech­nol­ogy grows up”

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